Please find our suggestions for placing your order below:

• Connect to the website with a different browser: we recommend using the latest version of Google Chrome or Mozilla Firefox;
• Try to delete cookies from your browser or clear your cache;
• Try to use an alternative payment method;
• Check that your payment card is enabled for online purchases and keep the 3-D Secure code at hand

If you still have problems placing your order, please contact our Customer Service department using the “contact us” link found below. We’ll be happy to help!