Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number so that the shipping progress of your order can be tracked.

If the order was placed via your account, the status of your order can be checked by logging into your account and entering the “Orders” section.

If the order was placed as a guest, the status of the order can still be viewed from the “Track my order” section, available here.

From North and South American Countries click here

My tracking number does not work or does not exist. How can I track my order?